Michelle Luisola, Assistant Facilities Manager
Harvey Nichols Contract, Dubai, UAE
Joined EFS in September 2011
The diverse mix of culture, skill and experience, the open door policy and accessibility to Senior Management. EFS is a recognized organization within the FM industry and any association with the Emcor brand is highly regarded in the UAE. At EFS I have been afforded the opportunity to fully exercise my Facilities Management background and strengths to make an impact within the business. The experience has empowered me and allowed me to further build my skill set as per my involvement with the mobilization of the Harvey Nichols contract for the Al Tayer Group.
The varied daily tasks from repairing a broken toilet seat to the involvement in ensuring sufficient additional power for the Spring/Summer 2012 Collection Fashion Show Event held within the store. I thoroughly enjoy the close liaison with the client – Al Tayer Group and end users- Harvey Nichols Staff and the sense of achievement when targets are met and optimum service delivery is given coupled with positive feedback for the EFS team.
Very professional but still a cohesive warm team with a friendly relaxed atmosphere. The staff at the EFS office are easy to interact with and are always willing to help. Onsite at the store the EFS team coalesce naturally with the store staff as is required by the client to offer a seamless service to the Harvey Nichols customers.
The package offers a yearly ticket back to one’s home country which is a great incentive for any expat when considering an organization to join. Their inclusive medical cover also demonstrates their high regard towards their employees well-being.
Yes I would. In my initial research of EFS prior to joining I was able to establish that it was a market leader in the FM industry in the UAE and had recently been awarded the FM provider of the year in the Middle East. I was impressed by their current projects portfolio and during my tenure have seen the organization win even more lucrative projects. Any potential interviewee would benefit from joining a successful thriving organization and gain the opportunity to grow, develop and further their careers. I especially like that every staff member is considered a valuable asset and thoughts, opinions and feedback are taken on board and resolved or implemented. I would gladly endorse EFS to friends and ex colleagues.