EFS Formula Series concludes its visit to the global operations by giving us a tour of the dynamic EFS Egypt office; the final OPCO selected for the campaign.
Mahmoud Sabry, EFS Egypt Senior Operations Manager, will take us through the organisation and discuss its sectors & verticals, systems, frameworks, and its most important asset.
EFS Facilities Services Group (EFS) is a group of companies that extends to 21 countries and deals with more than 500 clients worldwide. The Group is a figurehead in the FM industry with a well-qualified workforce of talented professionals working in state-of-the-art systems across our global operations.
EFS Egypt was established in 2011 and runs twenty-one contracts with esteemed global and local organisations across banking, industrial and oil & gas sectors.
They deliver over 75 service lines within several sectors within Integrated Facilities Management solutions, soft services, hard services and special services.
Mahmoud Sabry revealed that EFS Egypt’s differentiation factor is its capacity to curate, manage and execute Facilities Management frameworks in order to enhance performance and maximise the life cycle of its client assets.
EFS Egypt has successfully implemented the functionality of their latest technology platforms, Oracle JD Edwards and FMPro. Therefore, it can give its customers a high end-user experience through data management and reporting insights into actions and escalations.
The company also has a proven track record of delivering state of the art services to some of its largest and most prominent clients in the region for the last two decades. Furthermore, the quality result demonstrated, integrity and valuable partnership are a constant assurance of its commitment.
To conclude with the company presentation, Mahmoud Sabry reminded us that the most important asset the company possesses is its people. He ensures employees’ work-life balance (employee engagement, survey, opened channels of communication), which will reflect through its service delivery and customer satisfaction.
Tune in for the last episode.